top of page

PRIVACY POLICY

Privacy Policy

Last updated: 1.12.25

This Privacy Policy explains how Tierra Jewellery collects, uses, discloses, and protects your information when you visit or make a purchase from our website www.tierrajewellery.com

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via our payment providers)

1.2 Automatically Collected Information

When you browse the Site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on our Site

  • Referring websites

  • Cookies and tracking data (see Section 6)

1.3 Order Information

When you make a purchase, we collect:

  • Order details

  • Payment confirmation

  • Delivery and fulfilment information

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders

  • Communicate with you about your order or account

  • Respond to your inquiries

  • Improve and personalize your browsing experience

  • Send promotional emails (only with your consent)

  • Maintain and secure the Site

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data.
We may share your information with trusted third parties, including:

  • Payment processors 

  • Shipping providers

  • Email service providers

  • Analytics tools (e.g., Google Analytics)

  • Website hosting providers

These partners only receive the information necessary to perform their services and are required to protect your data.

4. Data Security

We use administrative, technical, and physical safeguards to protect your information.
However, no method of online transmission or electronic storage is completely secure. We strive to protect your data but cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

  • Restrict or object to data processing

  • Request a copy of your data (data portability)

To exercise these rights, contact us at: Sylvierose2009@hotmail.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality

  • Remember your preferences

  • Analyse traffic and usage patterns

  • Provide personalized product recommendations

You can control cookies through your browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13.
We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Tierra Jewellery
Email: Sylvierose2009@hotmail.com
 

bottom of page